V.A.T
All prices are shown with VAT at 21.5%.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card and delivery information is collected by and Processed on secure servers.
We reserve the right to cancel any order at any time for any reason. We may require additional information for your order, we will email you with any requirements for processing. We reserve the right to ship only to the valid billing address for the credit card used. We reserve the right to restrict any orders to cleared funds (Credit card, Money Order, Cashiers check and paypal.)
Privacy Policy
Mediawrite Ltd do not disclose buyers' information to third parties.
We takes customers privacy and confidentiality very seriously. We will NEVER disclose buyers information to 3rd parties or agencies (unless forced to by a court order which has never happened to date)
Returns Policy
In the event that you have to return any products to us please be aware of the following.
All items are covered by our return warranty (unless stated otherwise). If goods are damaged in transit we can either refund you or replace these items. CD & DVD are not covered by our couriers insurance and therefore are not covered, However every effort is taken to protect these from breaking, such items are usually double boxed for added protection.
Before returning anything, you will need to obtain a RMA number (Return Merchandise Authorszation) from us. This will help us to track all returns to us. We will only accept returns clearly labeled with a valid RMA number on the OUTSIDE of the package. RMA's are issued for specific products only, so please do not send other items not covered by the RMA. Any returned packages that do not clearly display a valid RMA number will be refused, as will packages received over 14 days from RMA issue date.
If you encounter any problems with the blank DVD/CD-R discs that we sell, please stop using the discs immediately and contact us, if you continue to use the discs and continue to have disc failures we are not liable for the "burnt" discs with which you have had problems. We will gladly credit or refund on unused media which is returned to us within 30 days of purchase in original condition eg. no fingerprints, scratches or dirt on the discs. unlike most suppliers we will NOT charge a restocking fee for this, most suppliers charge from 15-30% for this.
If discs are returned in a state which makes them unusable then they will be returned back to you and postage costs will be charged. If you return items back we will inspect the items to ensure they are in original condition and telephone or email you to confirm this. All returned goods must be securely packed and in an unused condition. We strongly recommend the package you are returning is insured. We suggest you use a service that can provide “proof of delivery”. We will not be liable for items lost or damaged in transit back to us. These goods need a valid RMA number before returning. Most problems encountered with discs are usually related to hardware, firmware compatibility and setup and is not usually the disc which is defective. The discs itself are usually not faulty but simply incompatible with their hardware. Please bear this in mind when purchasing media. Budget discs is universally compatible as quality discs. If you want virtually universal compatiblity, we always recommed using media with a quality dye ie Ritek or Princo.
If you are not available to take delivery of your item then An Post will store your item at your local Post office for a Period of 14 days, If you still have not come and collected your item from your local post office within this 14 day period it will then be returned to us. Any item which is returned to us as undelivered will be refunded less the Cost of Delivery, or in some cases you may be given the option to pay the delivery again and have the item re-sent out to you. It is the Customers responsibility at time of checkout to make sure the delivery address is correct at the time of placing the order. We cannot be held responsible for orders which have been dispatched to addresses which are incomplete or incorrectly supplied to us by the customer or any other payment institution.
You should inspect the goods when you receive them for any damage. If the package you receive looks like it may be damaged or has been tampered with you should refuse the package or mark the courier's sheet to show this (if you do sign to accept the package). If the goods are found to be damaged prior to delivery to you then we will replace or if out of stock we will refund the price paid. If you find any damages you must inform us within 24hrs (preferably immediately on the same day you receive them). We cannot be held responsible for damages reported after 24hrs of receipt. All Correspondences to mail@mediawrite.ie
Your statutory rights are not affected
in Ireland
